Thursday, September 29 2022
Headquarters of the Bank of Kigali

Banque de Kigali (BK) has unveiled a new flagship product that would allow young people not only to have access to digital payments without having a bank account, but also to benefit from discounts at the largest entertainment center in Kigali and Rwanda , the BK Arena.

The BK Arena prepaid card is part of the Bank’s grand strategy to aggressively reach young people following Bank of Kigali’s recent partnership with QA Venue Solutions to run the site and use it as a marketing various BK products, mainly those that young people need while enjoying their time.

This partnership, signed in May 2022, saw the iconic Kigali Arena change its name to become BK Arena.

Advantages of the BK Arena prepaid card:

The card, which launched recently, comes at a time when the BK Arena has become one of the city’s favorite entertainment venues. For example, the stadium has hosted Basketball Africa League (BAL) matches two years in a row, and several international and continental entertainment stars have performed in the arena.

The largest number of people who have been seen flocking to enter the arena are young people, most of them having to book or pay for their entrance tickets with a struggle between many candidates in the queues.

Owning a new BK Arena prepaid card, entering the arena will be easy and full of benefits.

For example, the prepaid card will allow holders to benefit from special discounts on tickets, food and beverages at the entrance and inside the BK Arena.

They will also participate in sweepstakes and benefit from periodic promotions among others.

Anyone with the card can easily load money into a prepaid wallet and can be used like any other bank card.

A 2021 financial inclusion report found that overall youth financial inclusion increased slightly from 86% in 2016 to 88% in 2020, meaning that only 12% of young people are financially excluded.

Among other things, the BK Arena prepaid card has many features and advantages. For example, it does not require having a bank account and identifies customers using their national identity card or passport.

It is issued instantly at any BK branch or at the BK-Arena and can be loaded for free at any BK branch, on IB or via a mobile money wallet.

With the card, payments at the point of sale and online are free, selection and change of PIN code are free.

It serves different purposes where the holder can use the card on a tap & go point of sale and other devices that accept card payments.

A cardholder can access instant SMS and email notification for each transaction free of charge

Key information to know:

The card, which costs Frw 5,000; will be charged in Rwandan francs, but the customer has the option to make payments in any currency, both domestically and internationally.

The BK Arena Prepaid Card can be loaded via Internet Banking, BK agencies, MTN Wallet. In the near future, the lender is also looking to allow customers to load the card using BK agents, BKApp (Mobile Banking) as well as USSD/mobiserve.

It is available at all BK and BK Arena branches. The card valid for thirty-six (36) months or 3 years is issued to an adult customer with a valid identity card or passport.

In addition to being safer than cash (chip and PIN and OTP for online transactions), the BK Arena prepaid card helps customers better manage their funds and control their spending.

The card is accepted worldwide at ATMs, POS and online, provides access to over 3,000 POS merchants in Rwanda, over 200 ATMs in Rwanda and high ATM limits, at points of sale and online.

New good news:

Building on the results of the new prepaid card product and the growing use of digital and mobile payments, BK unveiled three new channels that users can use to load money onto the BK Arena prepaid card, in addition of the existing map launched on August 12.

New channels include: Mobiserve, BK App or BK Yacu Agent.

Usage tips :

How to load money on the BK Arena prepaid card using Mobiserve;

Step 1: Dial *334#

Step 2: Enter your PIN code (BK Mobiserve Pin)

Step 3: Select 6

Step 3: Select 2

Step 4: Enter card number (16 digits)

Step 5: Enter the amount

Step 6: Enter the PIN code (BK Mobiserve Pin) and complete the transaction.

How to charge using the BK app;

Step 1: Login to your BK app

Step 2: Click Airtime/Utility Billing

Step 3: Click on the prepaid card payment icon

Step 4: Enter the card number (16 digits) and wait to confirm the name on the card when you select the amount

Step 5: Enter the amount

Step 6: Enter the PIN (BK App Pin) and complete the transaction.

Use of internet banking services:

Step 1: Click on bill payment

Step 2: Under Bill Payment, click Card Services

Step 3: Select credit card or prepaid card

Step 4: Click “Continue”

Step 5: The customer enters the full card number (16 digits) and validates

Step 6: Select the account to pay from

Step 7: Enter the amount and start the payment

Step 8: Confirm payment

Step 9: Enter OTP and make final payment.


Step 1: *182*4*2*3*Card number (16 digits)*Amount#

Step 2: Enter your PIN and send.

BK Yacu Agent Usage:

Simply walk into any BK Yacu agent, show your BK Arena prepaid card and the amount, and the agent will instantly load it onto your card. You will receive an SMS notification to your phone confirming that the funds are loaded onto your card.


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