Thursday, December 1 2022

Today in food retail, Instacart announces a new partner that brings the aggregator closer to competition with its restaurant delivery counterparts, and Chipotle Rewards goes live in Canada’s Great White North. Additionally, Marnie Boyer, VP of Restaurant Acquisition at Grubhub, talks about virtual brands.

Restaurants Seeking New Automation Ideas to Fight the Bite of Inflation

When inflation runs high, when input costs spiral out of control, in any industry, margins suffer. And for restaurants, there’s an inevitable inflationary punch. Food prices are rising, which means that it is increasingly expensive to bring meals to the table, to the door or to the customer. Plus, it’s more expensive to hire and keep the workers who make it all possible.

Instacart slips further into the DoorDash space with a partnership with a juice bar

Instacart has announced a new partnership that comes eerily close to the jurisdiction of its restaurant aggregator competitors. Last week, the aggregator announced a partnership with Southern California juice bar Pressed. The partnership is kind of a gray area, Pressed operating somewhere between the restaurant and grocery spaces.

Restaurant brands achieve international loyalty with rewards rollouts

As major restaurant brands seek to retain consumers around the world, Chipotle is expanding its Rewards program internationally. The brand announced on Tuesday (June 14) that it launched Chipotle Rewards in Canada, promising free chips and guacamole with every member’s first purchase to drive adoption.

Grubhub: virtual brands are “more popular” with independent operators

“More restaurants have leveraged the concept because it gives operators the ability to test additional, delivery-only menu concepts with little financial risk. These concepts create new revenue streams, attract untapped customers, and increase restaurant exposure, all with little overhead,” Marnie Boyer, vice president of Diner Acquisition at Grubhub, told PYMNTS in an interview.



About: PYMNTS’ survey of 2,094 consumers for The Tailored Shopping Experience report, a collaboration with Elastic Path, shows where merchants are succeeding and where they need to up their game to deliver a personalized shopping experience.


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